Shipping Policy


At Soawa, our aim is to provide you with the best shipping options, regardless of your location. We have outlined our shipping policy to ensure transparency and efficiency in delivering our products to you.

Order Fulfillment Process
Processing Time

We prioritize order verification, tailoring, quality checks, and packaging. This process typically takes between 5 to 30 days to ensure the highest standards are met.

Shipping Time

The shipping time involves the duration it takes for items to be dispatched from our warehouses to your destination. Once an order leaves our warehouses:

  • Standard Shipping: 8 – 15 business days
  • Express Shipping: 2 – 6 days

Please note that the mentioned time frames do not account for customs delays, weekends, holidays, or any unforeseen circumstances.

Shipping Costs
  • Orders over $75: Free Shipping
  • Standard Shipping: $10
  • Express Shipping: $29
Customs and Fees

In some countries, customs may impose import taxes and duties. To facilitate a smooth customs process, we consolidate items into one package and declare a reasonable low value. While this approach generally works well, any unforeseen fees in unpredictable situations cannot be covered by Soawa. These fees are governmental and not charged by Soawa.

To prevent unexpected charges, we strongly recommend contacting your local customs office to inquire about current duty rates and taxes before placing an order.

Thank you for choosing Soawa. If you have any further questions or concerns, please reach out to our customer service.